I'm delighted to introduce my service design intern, Jessica Tungesvik. For the past two months, she has been an integral player on a major service design client project.
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Bits of what I’m learning along the way
Here's the answer I wrote for University College at Washington University in St. Louis.
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This year I attended the Global Conference of the Service Design Network. I'm writing this post to share some of the content that most excited me, specifically the presenations on government, labor, ecosystems, and spectators.
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I'm delighted to announce that I'll be teaching U44 Bus 290, Design Thinking: Human-Centered Approaches to Making the World, at Washington University this Fall.
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Many social entrepreneurs reach a "stuck" point where they're making an impact but not making an income. At the same time, companies are eager to make a positive social impact. We quickly developed a low-resolution video prototype of a service that...
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These are my essential design workshop faciliation tools. With a lot of great input from Lance at d.behavior, I created an Amazon wishlist for my own reference, then decided to share it here.
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